Contact the MindWake editorial team

Last updated: 1 September 2026 · Reviewed by the MindWake Editorial Team

MindWake (this website) is an independent editorial guide, not the manufacturer or the store. This page explains exactly which questions we can answer and which ones have to go to the official seller, so nothing gets lost between the two.

What we can help with

• Editorial corrections — if something on this site is wrong, out of date or unclear, tell us and we will check it against the label and the sales page.
• Sourcing questions — where a claim on this site comes from, and which citation supports it.
• Privacy requests — access, correction or deletion of any personal data this site holds about you, as described in our privacy policy.
• Press and permissions — requests to quote or reference this guide.

What we cannot help with

We do not take orders, we never see your payment details, and we cannot look up, change, cancel or refund a purchase. Every MindWake order is placed on the manufacturer’s own checkout and is administered entirely by the seller. If you need help with an order, use the support contact printed on your order confirmation email — that message carries the order number their support team needs.

Medical questions

We cannot give medical advice, and we will not tell you whether MindWake is right for your situation. If you take prescription medication — particularly a blood thinner, which can interact with ginkgo biloba — if you are pregnant or nursing, or if you are managing a health condition, that conversation belongs with your doctor or pharmacist. Seek prompt medical advice for sudden confusion, rapid memory loss or any abrupt change in thinking.

How to reach the MindWake editorial team

Email is the fastest route and we read everything that arrives. We aim to reply within two business days. Please include the page URL if you are reporting a correction, so we can go straight to it.

For background on how we research and how we are funded, see our editorial standards.